Depending on your location, you can:
Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent for marketing communications
Lodge a complaint with your local data protection authority
Last updated: November 2025
Connect eSIM (“we”, “our”, “us”) provides global eSIM data services for individuals.
Contact: hello@connectesim.io
Location: Malta, Europe
We may collect:
Personal info: Name, email, phone (optional), billing details
Order/payment info: Products purchased, payment method
Technical info: Device type, OS, browser, IP address, log data
Cookies & analytics: For site performance, preferences, usage analysis, and marketing
Through website forms, emails, direct contact and cookies.
We use your data to:
Provide and manage eSIM services and orders
Process payments securely
Manage accounts and provide customer support
Send service updates or marketing communications (with consent)
Improve our website and services
Comply with legal obligations and resolve disputes
We process data based on consent, contractual necessity, legitimate interests, or legal obligations.
Your data is stored securely. Payment information is handled only via PCI-DSS compliant providers.
We may share data with:
Payment providers and service partners necessary for fulfilling your order
Law enforcement if legally required
Trusted partners under confidentiality agreements
Some service providers may be outside your country. We ensure appropriate safeguards such as standard contractual clauses are in place.
Depending on your location, you can:
Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent for marketing communications
Lodge a complaint with your local data protection authority
Our website uses only essential cookies that are necessary for the site to function properly, such as session management and service functionality.
You can manage or disable cookies at any time via your browser settings:
Chrome: Settings → Privacy and security → Cookies and other site data
Safari: Preferences → Privacy → Manage website data
Firefox: Options → Privacy & Security → Cookies and Site Data
Disabling essential cookies may affect website functionality or your experience with our services.
Our services are intended for users aged 18 and over. If you are under 18, a parent or guardian must make the purchase on your behalf.
We will notify affected users and authorities as required by law.
We are not responsible for privacy practices of external websites.
We may update this policy; material changes will be communicated.
For questions about this policy or your data, contact:
Connect eSIM
Email: hello@connectesim.io
© 2026 All rights reserved.
